Terms of service

 

TERMS AND CONDITIONS – VIGX PROJECT

 

Last updated: March 20, 2026

 

1. General Information

The VIGX PROJECT website is operated by:

Nanocarwash SRL

Company ID (CUI): 37515219

Address: Aleea Matei Basarab, no. 1, Alexandria, Teleorman, Romania

Email: vigxproject@gmail.com

Phone: 0787 654 643 / 0734 668 444

By using this website and placing orders, you agree to the terms and conditions below.

 

2. Products and Description

The products sold are exoskeleton devices designed to assist movement and reduce physical effort.

We make every effort to provide accurate and up-to-date information, however we do not guarantee that product descriptions are entirely free of errors.

 

3. Orders

Placing an order on the website represents an offer to purchase.

An order is considered confirmed only after:

- Validation of the order

- Confirmation by phone or email

We reserve the right to refuse or cancel orders in certain situations (incorrect data, suspected fraud, etc.).

 

4. Pricing and Payment

All prices displayed are in Romanian Lei (RON).

Payment can be made using the methods available on the website (card, cash on delivery, or other available options).

We reserve the right to change prices without prior notice.

 

5. Shipping

Products are delivered via courier to the address provided by the customer.

Delivery time is estimated and may vary depending on location or availability.

 

6. Returns

Shipping and return conditions are available on the Shipping and Returns page on the website. To initiate a return, customers can use the dedicated return form.

 

7. Warranty and Liability

Products are delivered in accordance with the manufacturer’s specifications.

VIGX PROJECT is not responsible for improper use of the products.

 

⚠️ IMPORTANT

The products sold do not replace medical advice or treatments.

They are used at your own risk.

 

8. Limitation of Liability

We are not responsible for:

- Improper use of the products

- Possible display errors on the website

- Delays caused by couriers or external factors

 

9. Privacy

Personal data is processed in accordance with the Privacy Policy available on the website.

 

10. Intellectual Property

All materials on the website (texts, images, design) are the property of VIGX PROJECT and may not be used without permission.

 

11. Disputes

Any disputes will be resolved amicably.

If this is not possible, jurisdiction belongs to the Romanian courts.

 

12. ALTERNATIVE DISPUTE RESOLUTION

Consumers can access the European online dispute resolution platform:

👉 https://ec.europa.eu/consumers/odr